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By accessing or using RoyalWin ("the Platform"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform. We reserve the right to update these terms at any time without prior notice.
You must be at least 18 years of age to use this Platform. By using RoyalWin, you confirm that you are 18 or older and legally permitted to participate in online gaming activities in your jurisdiction. The Platform is not available to residents where online gaming is prohibited by law.
You may only create one account per person. Creating multiple accounts to exploit bonuses or promotions is strictly prohibited and will result in permanent suspension. You are responsible for maintaining the confidentiality of your account credentials. RoyalWin is not liable for any loss resulting from unauthorized access to your account.
All deposits must be made from payment methods that belong to you. Minimum deposit is ₹100. Withdrawals are subject to identity verification. RoyalWin reserves the right to hold withdrawals pending verification. Bonus amounts are subject to wagering requirements before withdrawal. Processing time for withdrawals is 24–72 hours.
All bonuses are subject to wagering requirements as stated at the time of the offer. RoyalWin reserves the right to modify, cancel or withdraw any bonus or promotion at any time. Misuse of bonuses, including but not limited to bonus abuse, arbitrage betting, or exploitation of system errors, will result in account suspension and forfeiture of winnings.
The following are strictly prohibited: fraud, money laundering, use of bots or automated software, collusion, exploiting bugs or glitches, and any activity that damages the integrity of the Platform. Violation will result in immediate account suspension and forfeiture of all funds.
RoyalWin is not liable for any loss of data, funds, or profits arising from the use of the Platform. All games are provided "as is". Technical errors may occur and RoyalWin reserves the right to void any bets placed during such errors.
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration. By using the Platform, you agree to this dispute resolution process.
For any queries regarding these Terms, please contact us via Telegram support or the Live Chat feature on the Platform.
RoyalWin is committed to promoting responsible gambling. We provide tools and resources to help our users maintain control over their gaming activity. Gambling should be entertaining, not a source of financial stress.
If you feel you need a break from gambling, you can request a self-exclusion period by contacting our support team. We will suspend your account for the requested duration.
If you or someone you know has a gambling problem, please seek help. Contact iGaming helplines or counselling services available in your region. Remember: help is available and you are not alone.
We collect information you provide during registration including your name, mobile number, email address, and payment details. We also collect usage data such as game history, transaction records, and device information to improve our services.
Your information is used to: process transactions and withdrawals, verify your identity, provide customer support, send important account notifications, detect and prevent fraud, and improve our platform experience. We do not sell your personal data to third parties.
Your data is stored securely using Google Firebase, which employs industry-standard encryption. We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. By using RoyalWin, you consent to our use of cookies. You can disable cookies in your browser settings, though this may affect platform functionality.
We use Google Firebase for authentication and database services. These services have their own privacy policies. We do not control and are not responsible for the privacy practices of third-party services.
You have the right to access, correct, or delete your personal data. You may request account deletion by contacting our support team. Upon deletion, your personal data will be removed within 30 days, except where retention is required by law.
We retain your personal data for as long as your account is active or as needed to provide services. Transaction records may be retained for up to 7 years for legal and regulatory compliance purposes.
For any privacy-related queries or to exercise your data rights, please contact us via our support channels.